SERVICES AND FACILITIES
FROM FREE WI-FI TO DISABLED TOILETS, HERE AT THE GLADES WE HAVE A WIDE RANGE OF SERVICES AND FACILITIES DESIGNED TO MAKE SURE YOUR VISIT IS STRESS-FREE AND ENJOYABLE.
GUEST SERVICE LOUNGE
INFORMATION, SHOP MOBILITY, BLUE BADGE PARKING.
The original valid blue badge and the blue badge holder must be present to claim your complimentary 4 hours free parking.
The guest service lounge can be found on the Upper Mall by the lifts opposite Søstrene Grene and M&S, and includes Shopmobility, Guest Information, Blue Badge Parking.
FREE WIFI
During your shopping trip, you can enjoy free WiFi.
FREE PERSONAL STYLING
Need a little help with your next shopping trip? Our personal stylist, Juliet Wyatt, offers a free personal styling service at The Glades.
Whether you’re looking for an outfit for a special occasion, refreshing your wardrobe, searching for the perfect gift or simply want some expert advice while you shop, Juliet is here to help.
To book an appointment:
Email: Stylist@theglades.co.uk
TOILETS
Our conveniently located toilets can be found:
- On the upper mall by H&M
- On the lower mall by Boots
- On CP2 level, Central Atrium
- All toilets have some enlarged cubicles to accommodate a pushchair
DISABLED TOILETS
We have multiple disabled toilets to make your experience at the centre hassle-free. You can find these above the Central Atrium on car park level 2, on the Upper Mall by H&M and on the Lower Mall by Boots.
Our Changing Places toilet can be found on the Lower Mall by Boots and includes the following features:
- Bench Height Adjustable, Adult Sized, Free Standing
- Hoist Ceiling
- Peninsular Toilet
- Non Slip Floor
- Floor Space (sq. m) – 12
- Emergency Alarm
- Privacy Screen
- Paper Roll
Please note that to use the hoist you will need to bring your own sling.
FIRST AID
In case of an accident or emergency, you’ll be In safe hands. Our security staff are trained in First Aid skills and will assist on request.
THE SAFE SANCTUARY
We recognise the importance of providing reassurance and support to our shoppers who may struggle with their mental health. That’s why we’ve launched our Safe Sanctuary initiative, designed to offer a haven for those feeling overwhelmed or alone during their visit.
LOST PROPERTY
For any lost property enquiries, please contact The Guest Service Lounge at 020 83139292 or email them at Bromley.information@theglades.co.uk.
THE CAR WASH COMPANY
‘While you shop’ car wash facilities can be found in the car park on level 1 and Boots car park level 1. Opening hours Monday – Saturday 09:00 – 18:00, Sunday and Bank Holidays 10:00 – 17:00.
CAR PARK TARIFF
• Up to 1 Hour: £1.50
• Up to 2 Hours: £3.00
• Up to 3 Hours: £4.00
• Up to 4 Hours: £5.00
• Up to 5 Hours: £6.00
• Up to 6 Hours: £7.50
• Over 6 Hours: £15.00
After 6 PM, parking is just £1.50.
